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ZackE
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Thanks for following up with the Community, langesmn-gmail-c.

 

If you scheduled your late fee to apply the day after an invoice becomes overdue, but it didn't apply to overdue invoices as you instructed it to, I'd recommend double-checking your late fee settings.

 

Here's how:
 

  1. Use the Gear icon, then go to Account and settings.
  2. Access your Sales tab.
  3. Find the Late fees section and click its Edit (✎) icon.
  4. Confirm your Default charge applied to overdue invoices option is turned on.
  5. Review the settings, specifically your Frequency drop-down and Grace Period selections.
  6. Make any necessary changes.
  7. If changes were made, select Save.

 

With the automatic late fees feature, you can only apply late fees to overdue invoices. The fee will be applied according to how you set its Frequency and Grace Period options.

 

If you'd like to manually create and charge a fee to a customer, you also have the option of creating a service item to represent your fee, then you can add it to their invoice.

 

Please don't hesitate to send a reply if there's any additional questions. Have an awesome Monday!

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