I appreciate you for joining the thread, Roney.

We aim to provide the best way to help our customers resolve their queries. I want to ensure I'm able to assist you with yours. That said, can you tell me more about your issue? You can attach a screenshot so we can get a glimpse of the situation you're in right now.

Feel free to mention my name in the comment section below. I'll make sure to get back to you as soon as possible. Stay safe, and have a good one!