It's great to see you here in the thread, @usernameonetwothree.
I can see how having the Invoice layout designer option in QuickBooks Online (QBO) can make it easy for you to personalize your invoices inside your company file. As I carefully check here on my end, the feature you're trying to access is unavailable.
To help you get through this, I'd recommend resending feedback to our Product Development Team. This way, once they see your recommendation, they'll consider adding it to the next program update. I'll gladly input the steps below so you can proceed. To begin, these are the steps:
- Access your QuickBooks Online company.
- On the top right-corner, click the Gear icon.
- Below the Profile column, select Send Feedback.
- Enter a brief description of your feature request.
- Once you're ready, press Send.
In addition, here's an article to help you manage invoice payments: Record invoice payments in QuickBooks Online.
I'll be more than happy to have you here if you have any additional QuickBooks-related concerns or need help accomplishing tasks inside the program. Feel free to drop by again. Stay safe, and have a good one!
