I have read multiple complaints about the addresses not lining up for window envelopes so to say they haven't received this complaint is completely false and aggravating many of us. The addresses print correctly in quickbooks online payroll but not in regular quickbooks online. Therefor they have the capacity to format the names and addresses lower and have not done so regardless of how many of us ask. Another forum on here stated to complain to customer support so that someday we can get this solved. I followed the directions to complain and they didn't work. So Ithink we all need to post about this on a regular basis