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Replying to:
MichelleBh
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You're in the right place to ask questions, @Fozgood. And I'd be happy to help share some inputs about editing an account in the Chart of Accounts in QuickBooks Online (QBO). 

 

QBO creates default and special accounts according to your company preferences. Accounts Receivable (A/R) is one of the special accounts created by QuickBooks when a specific function is enabled in the settings. 

 

By default, the system post all sales transactions to this A/R account. For more details about deleting or editing accounts, see this link: Manage default and special accounts in your QuickBooks Online chart of accounts.

 

However, if you want, you can merge your A/R Sales to A/R Others. Just ensure that this A/R Others is the default one. This way, your transactions will post to this account automatically. 

 

Here's how: 

 

  1. Go to the Gear icon and choose Chart of Accounts
  2. Find the A/R Other and click the drop-down arrow beside View Register
  3. Select the Edit tab. 
  4. Modify the A/R Other to A/R Sales in the Account name
  5. Hit Yes, merge accounts, then click Save

 merge AR.PNGmerge AR 2.PNG

 

For more guidance, see this link: Merge duplicate accounts, customers, suppliers, and employees in QuickBooks Online.

 

In addition, check out these articles below on how to merge an inactive chart of accounts in QuickBooks: 

 

 

If you have other questions about your chart of accounts, you can always swing by anytime in the Community space. We're here to help. Keep safe. 

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