This glitch is happening to me also. I contacted customer service last week. It seems like many customers are having this problem.  I also need to be able to customize my invoice emails.  The Quickbooks IT Team need to give us a timeline as to how long this fix is going to take. There is no communication and customer service cannot give a timeline. All I get is the engineers are "working on it".   Is there a way to get a timeline as to when this will be fixed?