Hello there, @CDXOFVA. 

I appreciate you for sharing the details of your concern. Since that is the case, I recommend contacting our QuickBooks Online Support. It allows them to look into your account and confirm the problem.

To speak with one of our experts from QuickBooks Online Support. Please follow the steps below to contact support:

1. Sign in to your QuickBooks Online company. Click Help (?).

2. Select either tab: Assistant or Talk to a Human.

3. Search or select Contact Us.

4. Start a chat with a support expert.

You can contact us from Mondays to Fridays, 6 AM to 6 PM PT, and Saturdays, 6 AM to 3 PM PT.

I'll add this article you can use in the future:  Learn about detail types in the chart of accounts.

The Community always welcomes you for further inquiries. Have a great day ahead!