The safety of your account is our top priority, Capital. Let me help you verify the follow-up request for information from the online chat box to secure your data.
Suspicious chats or messages can sometimes be a scheme to get you to share your information. These scams come in different forms but often look pretty convincing. I want you to know we never ask for your info through chat or email.
For now, you can report your experience following these steps:
- Go to this link; https://security.intuit.com/.
- Click Contact Us.
- Look for Report a fake email (or phishing email) and click on it.
You may also contact support to check your account and verify this information further.
- Sign in to your QuickBooks Online (QBO).
- Go to the Help menu, then choose Contact Us.
- Enter a short description of your concern.
- Choose a way to connect with support.
Moving forward, you can take note of the following to spot suspicious phishing emails:
- We never ask for your info in an email.
- Our emails will always come from an email address that ends with @intuit.com. It also includes @e.intuit.com.
- Any link we send you in an email will always be for an intuit.com address.
Additionally, you can run through these resources that will help you identify official Intuit correspondence and websites to secure your data:
Moreover, you can learn more about QuickBooks Capital and how it helps you and your business from this link: What is QuickBooks Capital?
If you require additional help while handling your data or managing QuickBooks, please let me know by leaving a comment below. I'll be right there to help you whenever you need it!
