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Replying to:
FateCandylaneT
QuickBooks Team

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Thanks for joining in on this thread, Triangulation. I've come to share additional information to help you rectify the issue you've experienced.

 

As I've checked my resources here, there are no reported specific cases relating to your concern. You'll want to consider using the QuickBooks Tool Hub to resolve common issues and errors in your desktop file. Beforehand, let's ensure you've downloaded your QuickBooks Desktop account to its latest release.

 

Once done, we can now download and install QuickBooks Tool Hub. Here's how:

 

  1. Close your QBDT.
  2. Download the most recent version of the QuickBooks Tool Hub.
  3. Open the file you downloaded (QuickBooksToolHub.exe).
  4. Follow the on-screen steps to install and agree to the terms and conditions.
  5. Once done, double-click the icon on your Windows desktop to access the tool hub.

 

For more detailed information, you can check out this reference: Fix common problems and errors with the QuickBooks Desktop Tool Hub.

 

Moreover, you can visit this article to guide you on how to add specific details and other customizations to your reports: Customize customer, job, and sales reports in QuickBooks Desktop.

 

Let us know in the comments below if you have additional questions or other QuickBooks-related concerns. We're always here to help. Keep safe!

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