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Replying to:
ChristineJoieR
QuickBooks Team

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Yes, @suzannek1. The steps provided below are for QuickBooks Desktop. If the steps aren't appearing on your end, I encourage you to update your QuickBooks Account to the latest release. Let me show you how to do it.

 

 

Running a QuickBooks Desktop release will help keep the account up-to-date. It will download and install the latest update available in QuickBooks Desktop.

 

Here's how to do it manually:

 

  1. Go to Help and select Update QuickBooks Desktop.
  2. Select Update Now, then choose Get Updates.
  3. When finished, close and reopen QuickBooks. 
  4. When asked to install, select Yes.
  5. When the installation finishes, follow the on-screen instructions.

 

Furthermore, to check if you have installed the latest update, check out this article for additional steps: Update QuickBooks Desktop to the latest release.

 

If the steps aren't showing, we can perform the verifying tool and rebuild the data. The verifying tool will help locate the issue, and the rebuild tool will fix it. Please ensure to secure a copy of your company file

 

I'm always here to support you. Please add to this loop if you still have other concerns. Keep safe.

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