Thanks for getting back to us and for the update, @kvanheuk.

I want to ensure this matter is addressed quickly, so you'll have all your project time tracked on reports in QuickBooks Online (QBO) and keep your financial data updated.

For the time being, we have an ongoing issue where timesheet hours synced from QuickBooks Time not showing under the correct project column in Profit and Loss by Client report. Rest assured that this issue is currently worked on with utmost urgency. 

In keeping with this, I'd recommend contacting our Customer Care team again. They can add your account to the list of affected users. This ensures you're in the loop about the investigation's status and its fix. To do this, here's how:

1. Sign in to your QBO company.
2. Go to the Help (?) menu.
3. Select the Search tab.
4. Click the Contact Us button.
5. Enter a brief description of your concern in the What can we help you with? field.
6. Select Continue.
7. Choose a way to connect with us (Send a message/Chat or Get a callback/Callback).

Also, there are two ways you can track labor costs using the projects feature in QBO. You may want to check out this article as your guide in performing the process: Track hourly labor costs and profitability by project in QuickBooks Online.

If there's anything else you need or you have other reporting concerns and questions about managing project transactions in QBO, I'm always ready to help. Take care, and I wish you continued success, @kvanheuk.