Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

Reply to message

View discussion in a popup

Replying to:
DDunn2
Level 2

Reply to message

This is absolutely infuriating.  First the problem of not being able to accept a credit card payment with a card reader that has swipe, chip and tap is ludicrous.  Who handles your product development?  It's insane.  Nobody wants the gopayment solution for in store processing.  There are tons of questions and threads on this issue.  Literally every other platform has a solution.  Intuit which is the largest seems not not care about the actual customer needs or issues.  It's totally bonkers.  Especially since we are forced into this ecosystem if we want customers to have the option to pay directly from an emailed invoice.  If we are forced to use your system, make it a complete system! 

 

Coming to QBO is like going backwards... 

 

It doesn't help that every moderator, admin, content lead response is literally the same copy and paste from the online article we have all found and the question is never directly answered, it is even more insulting and infuriarating.  One can only assume that Intuit cares so little about their customers that they just have bots answering all of these.  

 

Please just solve the problem with a simple USB device that can swipe, chip, and tap.  Or make the stupid gopayment puck able to plug into the computer via usb or connect via bluetooth!!!!!

Need to get in touch?

Contact us