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justcallbenmail
Level 3

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It's amazing that this is still an issue after THREE YEARS!

 

QBO randomly and occasionally will pop up a message on start up that the option to include PDFs with emailed invoices has been turned off.  It's not horribly complicated to turn it back on but Intuit keeps turning it off again!!!

 

How is this a thing?  I've tried using customer support both by chat and by phone and the (epithet kept to myself) "less-than-stellar" reps claim there is nothing they can do and I'm supposed to "leave feedback".

 

Here's my feedback:  QUIT CHANGING MY OPTIONS WITHOUT MY PERMISSION!  QUIT CHANGING OPTIONS THAT I HAVE ALREADY SET!  Are we clear?  I said, ARE WE CLEAR?

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