I appreciate you chiming in on this conversation.
Allow me to help you narrow down this issue.
As I have checked in our system, I can't seem to find any related or running investigation. And as I have replicated on my end, the invoice total of an invoice should normally show.
You'll want to test this out by creating a sample invoice and sending it to your email. If you're getting the same output, Id suggests reaching out to our Customer Care team to have this looked into further and check why you're experiencing this issue. Here's how:
- Go to Help (?) and select Contact Us.
- If you’re using the QuickBooks Self-Employed app, tap the + button and select Ask QB Assistant.
- Enter “talk to a human”, then select Continue.
- Select which way you want to connect with us.
- Have us call you - Get a call from a support expert.
- Chat with us - Start a conversation with a support expert.
Our live support is available M-F, 6 AM to 6 PM, and Saturday, 6 AM to 3 PM PT.
For more sources and helpful links, please see our QuickBooks Help articles site. Simply enter a keyword of your concern on the search bar and the system will show related links you can use.
Don't hesitate to add a reply for further assistance. We'll be right here, ready to assist. Have a good one!
