Thanks for joining this thread, @Arlingtonctk.
It's good to know that you've verified and rebuilt your data to fix the issue. Since the same thing happens, I recommend reaching out to our Support team. They have the necessary tools to access your account securely and further investigate the issue. They can also create an investigation ticket if need be.
Here's how to contact them:
- Go to Help, then select QuickBooks Desktop Help.
- Select Contact Us.
- Give a brief description of your issue, then select Continue.
- Select to chat with us or Have us call you.
Please consider checking our available hours to ensure we address your concern timely.
I'm adding this article to learn how to personalize your reports: Customize reports in QuickBooks Desktop.
Keep us posted on how it goes. The Community team is always here to assist if you have further questions when running reports in QuickBooks. Take care.
