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Replying to:
SirielJeaB
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Hi, @JustMe22. Having you submitted your second post in the Community forum is greatly valued. I'd be happy to provide details regarding the phantom employees when running reports in QuickBooks Desktop.

 

I know how time-consuming it is to encounter runtime issues when performing QuickBooks activities. We've received reports about the sample company employees generating Payroll Data in Excel Report. This isn't the experience we want you to have. Rest assured that our software engineers are working on a fix. I recommend contacting our Live Support Team to be added to the list of affected users. 

 

To contact support:

 

  1. Click on Help, then select QuickBooks Desktop Help.
  2. Hit Contact Us.
  3. Type in the summary of our issue in the description field then hit Continue.
  4. Select Message an agent.

 

The following article will help you manage reports in QuickBooks Desktop in the future: Understand reports.

 

Reach out to us again if you need further assistance with any QuickBooks-related concerns. We're available 24/7. Take care!

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