Hi there, @HPcfo.

I want to ensure that your concerns with re-assigning your project to the other customer will be addressed accordingly. Thus, I want to confirm some information about the QuickBooks Online (QBO) version you have. Also, could you include a snapshot of this matter showing the concern mentioned above? Additional details are highly appreciated.

Please know that the Community is always here to help you with any QuickBooks-related concerns. I’ll be waiting for your reply. Have a good one!