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Replying to:
Daniela_A
QuickBooks Team

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Hello there, @TMartel.

 

Currently, deleting and recreating the invoice is the only way to get rid of the alert showing in the program to refresh the transaction log in the QB server. Since this is caused by the recipient blocking Intuit servers, QuickBooks is working as designed. That said, you'll want to reach out your recipients and have them allow intuit servers, so you'll be able to settle their invoices in QBO.  

 

Additionally, while other option to sort this out is unavailable, you can send feedback directly to our software engineers, so they can possibly take it into account for future product enhancements.

 

To do that:

 

  1. Go to the Question mark icon and select Suggest an idea.
  2. Provide a brief description of your feature request.
  3. Click Send Idea.

Please feel welcome to send a reply here or create a new thread if there are ever any questions. The Community's always here to help. Have an awesome day!

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