With QB Online, deposits that have multiple line items (multiple checks to deposit) do not transfer the customer name to the transaction reports. A single deposit with a single line item (one check) will show the name of the customer in the transaction report, but a multiple line deposit will not show the names. This was not the case with QB Desktop.

For example, run a P&L report. Pick a revenue line and "double-click" to see the transaction detail. If there are "blanks" under the NAMES heading, then those are split deposits. The back end coding is not pulling from the line item fields correctly.

The only way I found to get around this is to "customize" every transaction report by gong into the report settings (gear icon) and adding in the columns for Customer and Vendor fields. You have to do this every time. It's super frustrating and we did not have to do that with QB Desktop.

Please have the engineering team look into this. Unfortunately, it's only going to be a priority if enough people complain about the same issue. It took me 2 days to research and isolate the issue, so I doubt others will realize this flaw in the coding to even report it.