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Nonprofit CEO-CPA
Level 2

Report issue when migrating from QB Desktop to QB Online

I've delayed the migration to QBO for several years because, as a CPA, I've just not been satisfied with the same level of functionality as the desktop version. But alas, I was finally forced to convert.

 

One frustrating thing I've noticed is missing data in the transaction reports. For example, the P&L correctly reports our revenue line items, but when I double-click the line item amount, the transaction detail has the individual names blank. Those are not coming through on the report.

 

Is this a back-coding engineering issue? I tried calling the help line since I'm still within my initial 60 days of migration, but they said they would "look into it". I haven't heard back.

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