Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

Reply to message

View discussion in a popup

Replying to:
Truckgut
Level 2

Reply to message

Issues with Melio?

We transmitted over 70 checks through Melio powerd by Plaid………. We have close to 50 checks outstanding which means Melio is holding our money for 5 months.  Melio error…..All checks sent without account numbers, and published wrong company name ………The money was immediately withdrawn from our three different commercial accounts. Some checks got cashed by clever vendors who cross-referenced our mail back address but most checks did not yet cashed.

 

After a long time trying to work through problems with a chatbot, I decided to try my luck via email after some time working with  AI ( artificial intelligence) I got to a real person I think. Melio seems to be reluctant in sending me some sort of statement or list of items that have come in.  They keep telling me to log onto the website but as a QuickBooks user not possible.

 

My question is……. As a QuickBooks user how do I get some sort of statement of outstanding checks from Melio?

Melio seems to be reluctant in sending me some sort of statement or list of items that have come in.

There is no web interface for QuickBooks users that I am aware of please advise

 

 

Need to get in touch?

Contact us