If you find a better program let us know. I too am ready to switch from Quickbooks due to lack of customer support. Every thread here gets the same canned response from them. They clearly aren't working on it nor do they intend to. Very basic features like paying from a statement, ability to send the same bill to several customers, passing on credit card fees for the customers to pay all have their own threads and no solutions. We don't want work arounds, we want basic features.