I know how important it is to import time entries and synced them to the correct line items for your invoices, @MatthewDupuis.

We have an ongoing investigation about the changing service item on billable timesheets in QuickBooks. I'd recommend contacting our QuickBooks Support Team to notify you once this issue is resolved. Rest assured that our engineers are working to fix this.

Here's how:

1. Go to the Help (?) icon at the top.
2. On the Assistant tab, click Talk to a human.
3. Enter your concern in the Type something field, then click the send icon.
4. Click on I still need a human.
5. Select Get help from a human.
6. You can either select Chat with us or Have us call you.

To ensure that you'll be assisted on time, please see our support hours.

For now, you can manually change the incorrect items that synced to the correct ones.

In the meantime, you can manually add the late fees to your invoices. For the detailed steps, please see this article: Apply Late Fees as a Line Item.

Additionally, I've added an article that'll help you learn about how to automatically or manually remind customers when the invoices are soon to be overdue: Set up Invoice Reminders.

Please keep us posted if you need assistance managing your sales transactions. We want to make sure your record is accurate.