I appreciate the steps you've done to resolve the snap photo issue, glassr.

QuickBooks Desktop (QBDT) lets you upload and review your receipts from the mobile app. You'll just have to ensure the image is in a PDFs, JPEG, JPG, GIF, or PNG format. This way, the file will show up in the Documents uploaded from mobile window.

Once you're all set, you might want to check out this link for reference in matching your accounts efficiently: Reconcile an account in QuickBooks Desktop.

I'm all ears if you have any other follow-up questions about uploading receipts in QBDT.