win10 desktop pro plus 2023

samsung s23 android up to date

first time try snap take photo on phone, upload to desktop:

take photo

click button to upload

it provides list of three companies to choose from to upload to - they are all the same so i arbitrarily select the first one.

says its uploaded.  go check the QBD > vendor > receipt management

no photo there - not processing .  not in reviews.  wait some long time. still not there.

try again. this time it doesn't provide list of 3 companies so I cant try a different one and I don't find a way to force it to provide the list of 3 by restarting the app or the phone or uninstalling the app and reinstalling it.

snapping photo and uploading again.  still not show in QBD.

However, QBD > vendor > receipt management > browse to upload

works Okay.

[email address removed] does not work.  send a photo there.  it never shows up in processing or reviews.

wanna be able to snap a receipt on the phone and upload successfully to QBDesktop, please.