Thank you for sharing your experience, @ShaneQ.
I understand the hurdle that this issue causing you when working on your transactions in QuickBooks Online (QBO). That said, I recommend you contact our Technical Support Team. This way, they can double-check your account to know what causes the reconciled accounts showing a need attention alert.
Moreover, our phone support has the tools to initiate a further investigation and provide fixes in no time. To reach them, you can follow the steps below:
- Sign in to your QuickBooks Online account.
- Click the Help button.
- In the QuickBooks Assistance chat box, select Talk to a human and or tap the Contact Us button at the bottom.
- Then, type in your reason for contacting us in the What can we help you with? Box and click Continue.
- From there, choose a way to connect with us; either to Chat with us, get a Callback, or call our support line directly by getting our Phone number.
Additionally, refer to this article for other options when contacting them. You can also scroll down to the bottom to see their support schedules and hours: QuickBooks Online Support.
Let me know if you have more concerns about your QuickBooks transactions. I’ll make sure to get back as soon as I can. Stay safe!
