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I understand the benefits of using the new invoice experience in QuickBooks Online, @SmittyCloud.
As mentioned by my colleague above, the new experience for invoices are rolled out for some new QBO users only. That said, any time you switch it back to the old layout, there are instances that you're unable to get back to the new layout.
Since you don’t have the option to move back, I have an alternative solution you can use to accomplish it. We can send this suggestion to our Product Developers. They might consider it for future product enhancements. Here's how:
- Click the Gear icon and choose Feedback.
- Enter your feedback Suggestion.
- Press Next.
Also, I'm adding these resources to help you organize your sales forms in QBO:
- Customize invoices, estimates, and sales receipts in QuickBooks Online
- Convert an estimate into an invoice in QuickBooks Online
I’m always ready to assist you if you have any other questions or concerns about invoices. Tag me in your reply, and I’ll sprint back into action. Have a good one.