Hello,

I am having a nightmare time with the QB support right now. Since the last 2 weeks, reporting is not working in the system, neither the payment option is working.

I am talking with the support every day, and nobody knows what is going on. It’s like giving your money to somebody and he does not want to receive them.

There is no way the support to provide a resolution date. No way to contact the engineer who is working on the issue, the only answer I have received that many clients are affected by this problem, and they are working. There is no policy which states what is the default case resolution time.

The last estimate resolution date which they said after asking like 20 times is “One Month”!!!!

This is Ridiculous!

Seriously this is RIDICULOUS!!!

This is insane…

This have to be some kind of a joke.

One month to solve a problem that affects hundreds of clients.