Friend

have you read the length of this post? 

Do you understand that your response merely indicates that your company is deaf to our voice.  Why in the world would we spend our time jumping through your hoops. you could simply print out this 3 page list of people tellign you your software is annoying in a very specific way and take it to whom ever might need to see this. 

but you dont want to do that. 

in short, your response is insulting.