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Replying to:
ReymondO
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Hey there, @JH2505.

 

Can you share with me the error message you're getting when importing invoices into QuickBooks? Any additional info would be much appreciated.

 

There are times when accumulated cache in a browser can cause unexpected behavior with the product. This can be the reason why you're unable to import invoices into the program.

 

To isolate the issue, let's open your account in a private window. This will help us check if the problem is cache-related and fix it. Simply press the following shortcut keys to access this mode. 

 

  • Ctrl + Shift + N (Google Chrome).
  • Ctrl + Shift + P (Firefox ).
  • Control + Option + P (Safari).

 

If it works, let's clear your browser's cache to delete temporarily stored files and free some space on your browser. You can also use other supported, up-to-date browsers to be thorough.


You can refer to this article for additional information on how to import multiple invoices at once: Import multiple invoices at once.

 

If you have any more questions or concerns, please don't hesitate to comment below. Have a safe and productive rest of your week!

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