Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

Reply to message

View discussion in a popup

Replying to:
dmfrench
Level 3

Reply to message

I agree. My "not truly disputed" payment still sits in "needs attention" even after I deleted and recreated the invoice using the duplicate invoice method. Also, when I click the "Need Attention" alert nothing populates because the system knows there are no outstanding payment issues.

 

You're also correct that if QB is processing the chargeback, why is the alert still there?

Need to get in touch?

Contact us