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Buy nowI THINK I FOUND THE SOLUTION
This appears to be the PROPER way to record a "rejected bank transfer" or a "disputed charge" or whatever. I just did this and it applied correctly on my customer's account AND removes the alert!!!!
Watch this guy on youtube explain it. https://youtu.be/FVs9m2Bh4dc?t=1560
Please let me know what you think & if it resolves for you!!!