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I can see that you did everything you could, @LAltovilla. I understand that it's crucial to create and send scheduled reports to your staff on time.
As much as I'd like to help you get this thing done right away, we'll need to reach out to our Support Team. Rest assured that our representatives are eager to help you resolve this issue.
Here's how:
- Within your QuickBooks Company file, select QuickBooks Desktop Help from the Help menu.
- You can also press F1 on your keyboard to bring up the same Help panel.
- Give a brief description of your issue.
- Click Continue.
See this article to learn more about sending scheduled reports in the program: Set up and modify Scheduled Reports.
I've added this reference in case you'd like to save the current customization of your reports in QBDT: Create, access, and modify memorized reports.
Drop a post anytime if you still have questions or concerns about generating reports. I'm always here for you. Stay safe.