Hello there, Hipp.
I can see how relevant it is for you and other users to charge customers automatically for the convenience fee. It's a great idea to have this feature visible in our program to enable users when handling these charges. As of now, we're unable to provide a specific time frame for when will this be implemented in QuickBooks Online.
Thus, I'd still recommend sending this feature request to our product developers to include this feedback in future product updates.
Here's how to send feedback:
- Go to the Gear icon in the upper-right corner and select Feedback.
- Enter and share your feedback.
- Click Next to submit.
Additionally, as suggested by my colleagues above, you may want to add these fees to your sales forms manually.
Moreover, you can check out this article to guide you on how to set up and apply late fee settings to overdue invoices: Apply late fee to overdue invoices automatically in QuickBooks Online.
You're always welcome to reply below if you have additional questions about managing service fees. We'll gladly have you back and assist you anytime. Take care!
