@ashley72057 You're correct. QBO's CSRs don't understand the issue, the site moderators don't either, and their developers obviously don't see this as a significant problem. I suspect it's because they know that it isn't affecting the accounting record, and it's an annoying glitch. However, bookkeepers, accountants, and anyone in finance like to see things in order and this glitch can be a stress trigger for many. What QBO developers see as a "small annoyance" is something QBO accountants see as a "significant distraction." 

I'm just ignoring the message because that's less frustrating than speaking with CSRs and site moderators.