I appreciate you for getting back here, rubyssc.
I can see the urgency of getting this resolved, and I'm here to ensure you'll get the assistance you need.
Since all the possible troubleshooting steps were mentioned above, I'd recommend contacting our Customer Care Team. They have the tools to check and review your account to help you provide other procedures for resolving this issue. Also, they can
Here's how to reach them:
- In your QBO account, click Help.
- Click the Search tab, and select Contact Us.
- Enter the error message in the description box, and select Continue.
- Start a chat with a support expert.
Moreover, I'm adding this link that you may utilize in the future when doing other QuickBooks-related tasks: Self-help articles for QuickBooks Online.
Keep us posted in the comments below if you have additional questions viewing the attachments. We'd gladly assist you further. Take care!
