I've been using QBO for years -- maybe decades -- because the software is great. I also do tax filings with ProConnect, and I love the smooth transition between the Intuit family of products. I pay for my subscriptions and will continue to because this is the best line of products for my business.

It doesn't make sense that an alert message -- that remains after the payment issue is resolved and does not affect the accuracy of the financial records -- is removeable only by altering accounting processes in an inadvisable manner. Customers have been talking about this for two years. When I realized that nothing was wrong with my books themselves -- everything balancing, reconciling, and properly documented --- and this was nothing more than a developer glitch, I became annoyed that Intuit moderators are telling us to delete and recreate invoices, instead of telling developers to fix the Alert message. 

As well as being plain wrong, it's intellectually lazy and poor customer service.