@ahcproductions Sorry for the super-late response -- I'm so annoyed with QBO's failure to properly address this issue, I had to walk away from the thread. I don't do anything to remove the "needs attention" message because I don't see why I should create poor accounting processes to workaround a flaw that QBO should fix.

If you click on the invoice, every one shows "PAID" and links to the payment, so all accounting issues are properly resolved. I'm not going to delete and recreate invoices to get rid of a message that shouldn't be there in the first place. There's nothing wrong with my books. QBO's developers need to address this issue rather than dismissively telling customers to go through ridiculous steps to remove an erroneous message.

One of my glitches is from a client payment that QBO flagged as a disputed payment. It was never in dispute. What happened was it went through QBOs payment system the same day as another client's payment that bounced. For some reason, IDK why QBO flagged the good payment as disputed. The NSF was resolved within 24 hours; it still shows as "Needs Attention." I'm ignoring the message rather than creating questionable audit trails in my books.