I recently subscribed to QB online after using the desktop version for more than two decades. We are a law firm that is required by law to track expenses paid on behalf of clients and having the ability to do that is essential.  I noted that the online plan we had enabled up to 10 users to use QB, and I only need three, so I downgraded to the three person plan, only to find out that with the downgrade I lose that ability to invoice clients for expenses. Losing this feature unless I pay $30 extra a month more is ridiculous, and I am better off going back to my QB desktop version that I pay nothing for, and be able to track client expenses.  Shame on you QB.