Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Get 50% OFF QuickBooks for 3 months*
Buy nowI understand how you feel, poley21.
Let's work together and get rid of the invoices that has needs attention message. This happens when the invoice tracker didn't clear exceptions automatically. You can delete the invoice in question and re-create it.
Here's how to delete the invoice.
If the invoice is already paid in QuickBooks, navigate the Receive payment option to link the invoice and the payment.
I've outlined the steps below.
I also recommend visiting our website for more tips and other resources you can use in the future: Self-help articles.
If this doesn't resolve the issue, I recommend contacting our QuickBooks Live Team. They'll pull up your account and review the details of the affected invoice. Then, they'll create a case and forward it to our Product Team for further investigation.
If there’s anything else I can help you with QuickBooks, feel free to click the Reply button. I’ll be right here to assist further. Have a good one.