Thanks for joining the Online Community, ColonyMedia.

Allow me to share some information about tracking certain emails.

Currently, you’ll have to manually check who opens the email whether it’s the employee or customer. Please know your voice is important to us, and we take customer’s suggestion as an opportunity to guide us on which area of the product we need to improve on.

You can check the latest news and product enhancements through this link: The QuickBooks Blog.

The information I provided should point you in the right direction.

If there’s anything else I can help you with, post your comment below. I’ll be right here to assist you further. Have a good one.