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Buy nowQuickBooks Users BEWARE: I have been using Melio for about 2 years now and over this timeframe have had several issues (reported on this forum) but have been able to work around and have continued with Melio until this morning. We had 91 vendor deposits totaling approximately $120,000 that we scheduled on February 9th and was to be delivered today, February 15th--- NONE of these processed. It is as if Melio just stopped processing payments all together!
1. When we first started with Melio, we had a dedicated account manager that we could call anytime, then they moved to scheduling meetings with the account manager, and now the only option is file a Zen Desk trouble ticket # or get on Melio-s chat.
2. There is NO sense of URGENCY to resolve issues.
This is the FINAL STRAW with Melio and we will now be using a REPUTABLE bank to process our ACH Direct Deposits.