This isn't the kind of situation we want you to experience, TomR3.
The expense and liability accounts will both be impacted by the insurance. Liabilities are paid and deposited to the liability account to lower expenses. We will need to analyze the paychecks created if there are multiple expenditures created and if your insurance expense is duplicating with payroll company contributions.
It would be preferable to get in touch with our Payroll Support Team in this situation. They will pull up your account in a secure setting and look at the problem. Here is how you can contact them:
- Go to Help (?).
- Click Contact Us.
- Enter your concern, then select Let's talk.
- Choose a way to connect with us:
- Start a chat with a support expert.
- Get a callback from the next available expert.
- Ask the community to get help from businesses like yours.
I'm adding this article to help you get ready during tax season: Year-end checklist for QuickBooks Online Payroll.
By posting a comment below, please let me know how the call goes. I'll be right here to help whenever you need additional information concerning payroll.
