I appreciate you for joining the thread and sharing your concerns, liketabasco.

I'd be happy to share some information to help you with your employee billable rates. 

The rate that QuickBooks Online sends to TSheets is the cost rate that you set up on the Employee Information page within QBO. That is when you pay your employees for payroll. The time you use in invoices will be calculated using their billable rate.

QBO has recently changed and no longer displays the billable by default option. Instead, you can enter your employee's billable hour rate into QuickBooks Online. Here's how: 

1. Go to + New and select Single time activity.
2. On the Time Activity page, enter the billable rate.

For more tips about managing timesheets and tracking time entries, you can review these articles:

• Track and manage timesheets in QuickBooks Online.
• Turn on and set up time tracking in QuickBooks Online.

Feel free to drop by the Community if you have further concerns. Have a great day!