Hi usercanadahillsestat,

I'll guide you through recording the downloaded bank transaction as an invoice payment.

Can you please clarify how your customer sent the payment? Was it sent from his Zelle to your bank account, or it was sent to your Zelle account (if you have one), and then you transferred to money to your bank account?

If the payment was sent from Zelle to your bank account and is now downloaded to the Banking page, it should find the invoice as a matching entry. Then, all you have to do is click the Match option to pay the invoice.

If you paid the invoice prior to getting bank feeds, the downloaded transaction should identify the payment as a matching entry. If the payment is deposited, the deposit will be a matching entry of the downloaded transaction.

If you're seeing "Record transfer" instead of "Match", you'll want to click on the transaction and click Find match to locate the invoice as a matching entry.

Here are a couple of articles for your additional reference:

• Categorize and match online bank transactions in QuickBooks Online
• Reconcile an account in QuickBooks Online

Please don't hesitate to go back to this thread if yo need more help. Good evening!