Thanks for joining the thread, stilllearning1111.

I'll share some information why the amount on the A/R aging summary report is still listed as owned. You might have applied the credit to an invoice with a future due date. As a result, it will not capture the upcoming invoice if you pull up the report dated for today.

Let's click the amount on the report to open the unapplied payment or credit. This way, you can choose the appropriate date to get the actual outstanding balance.

1. Pull up the A/R Aging Summary report from the Reports menu.
2. Click the amount on to open the balance.
3. Double-click the amount to open the Receive payment window.
4. Review the date of the invoice where the credit is applied.
5. If it's dated in the future, you can adjust the reporting date of your report.

If it's within the reporting date, you can run the verify and rebuilt data to ensure your company file is free from any issue.

Once done, you might want to read through these articles to learn how to effectively manage your reports. These provide information on how to access and change them outside of QBDT:

• Understand reports
• Export reports as Excel workbooks in QuickBooks Desktop

I'll be around if you need further assistance running reports in QuickBooks. Keep safe and have a good one.