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Replying to:
Daniela_A
QuickBooks Team

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It's good to see you hanging around here in the Community, @bolenjonathan.

 

Yes, we will need to manually check if QuickBooks Online doesn't match your bank statement at the end of a reconciliation. You compare transactions in QuickBooks with identical ones on your bank accounts when you reconcile an account. After checking everything, there should be US $0.00 between the ending balance in QuickBooks and your bank statement. If the ending balances don't match, don't worry. Here's how to find and fix issues so you can finish reconciling:

 

Step 1: Review the opening and beginning balance.

 

 

Step 2:  Check the ending balance you entered. When you start a reconciliation, you enter the ending balance from your bank statement. QuickBooks uses this to check for accuracy. Make sure you entered the correct amount:

 

  1. While you're reconciling an account, in the Reconciliation window, select Edit info.
  2. Review the Ending balance and Ending date.
  3. Check your bank statement. Make edits as needed.
  4. When you're done, select Save.

 

Step 3: Combine multiple transactions into a single transaction.

 

  • If your bank combined several payments as a single record, you should do the same in QuickBooks. Sometimes, we enter payments individually, which makes us think there's an error. If you notice you didn't combine the same payments in QuickBooks, put them into the Undeposited Funds account. Then make a Bank Deposit to combine them into a single record.

 

For more trouble shooting tips, feel free to browse this article for reference: Fix issues at the end of a reconciliation in QuickBooks Online.

 

Leave a comment again here if you need additional assistance. Take care!

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