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Replying to:
DebSheenD
QuickBooks Team

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I understand how it feels, @Justaye_DM.

 

Allow me to chime in and share some updates attachments not opening another window in QuickBooks Online.

 

For now, our engineers are currently working on a permanent fix. No, worries, we'll take care of this so you can attach the PDF file to our vendor as soon as possible. 

 

I'd recommend calling our Customer Care Team to add you to the list of affected users. Once fixed, you'll receive email updates coming from QuickBooks.

 

Here's how

 

  1. Go to the Help menu, then click Contact Us.
  2. Type your concern in the box and tap Let's talk.
  3. Choose either Get a call or Start a chat.
  4. Complete the required data and submit the request.
 

Make sure to contact them within business hours to ensure a swift response.

 

Moreover, check out the articles below to learn more about special characters, view, edit, or delete attachments in QuickBooks: 

 

 

The Community is always available if you have other concerns about your vendor transactions. Just leave them in the comments below. We'll get back to you as soon as possible.

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