We have the exact same issues. The taxes for many properties were not paid or not paid on time. We are facing a lot of extra cost amd loss of tax abatement on some properties. The support is uselss. I signed up for the Diamond Enterprise edition of QB to be able to do these payments over a year ago. Since then the service has gotten more expensive and progressivly worse. We should all switch to another platform as QB is no longer reliable. I am looking at alternatives.