I've checked our records and haven't seen any open cases about this issue, @hbf.

You may be experiencing some browser hiccups. We'll perform some basic troubleshooting to fix it. Let's start by opening QuickBooks Online (QBO) through an incognito window. It's the best place to identify web issues. 

Here are the keyboard shortcuts:

• Google Chrome: press Ctrl + Shift + N 
• Mozilla Firefox: press Ctrl + Shift + P
• Safari: press Command + Shift + N

If it's worked, go back to the regular browser and clear its cache. We advise customers to clear them out periodically to prevent and fix web issues. You can also try using a different browser. Here's the link: System requirements for QuickBooks Online.

You can check this link for more information on managing your transactions in QuickBooks: Categorize transactions in QuickBooks Self-Employed.

Let me know if you have other questions about handling transactions in QuickBooks. I'm always here to help.